Privacy Policy

PRIVACY NOTICE

Last updated 24^th February 2023

This privacy notice for Philip Wadge Associates Ltd (doing business as Philip Wadge Architecture) (‘Philip Wadge Architecture’, ‘we’, ‘us’, or ‘our’), describes how and why we might collect , store, use and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

• Visit our website at http://www.philipwadge.co.uk, or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including any sales, marketing, or events
• Reading this privacy notice will help you understand your privacy rights and choice. If you do not agree with our policies and practices, please do no use our Services. If you still have any questions or concerns, please contact us at info@philipwadge.co.uk.

WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide us when you express an interest in obtaining information about us or our Services, when you participate in activities or the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Email addresses
• Phone numbers
• Mailing addresses

We do not process sensitive information.

HOW DO WE PROCESS YOUR INFORMATION?

We process you information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with Law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our services, including

• To deliver and facilitate delivery of services to the use. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your enquiries and solve any potential issues might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfil and manage your payments and any refunds from overpayment.
• To enable user to user communications. We may process your information if you choose to use any of our offerings that allow for communication with another specialist service provider.
• To save or protect an individual’s vital interest. We may process your information when necessary to save of protect an individual’s vital interest, such as to prevent harm.

WHAT LEGAL BASES DO WE REPLY ON TO PROCESS YOUR INFORMATION?

The UK General Data Protection Regulations (GDPR) require us to explain the valid legal bases we reply on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information.

• Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.
• Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your information in the following situation:

• Business Transfers. We may share or transfer your information in connections with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other un-authorised third-parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission or personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at info@philipwadge.co.uk.

WHAT ARE YOUR PRIVACY RIGHTS?

In some regions including the UK, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification of erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your data protection supervisory authority.

Withdrawing your consent; If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

However, please not that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of you personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to the services requests, or for other non-marketing purposes.

If you have any questions or comments about your privacy rights, you may email us at info@philipwadge.co.uk.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature of setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by the updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this policy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Philip Wadge, by email at info@philipwadge.co.uk , by phone at 01635 736440, or by post to

Philip Wadge Associates Ltd, Unit 4B Kingfisher Court, Newbury RG14 5SJ.